Clear, verified answers to the questions people ask before and during a car rental in Dubai — documents, licences, deposits, insurance, mileage, Salik, fines, delivery, cross-border trips, incidents, booking and more. Every answer reflects how Al Madina Car Rental operates. Final eligibility and charges depend on document verification, vehicle availability and the signed agreement. For booking-specific confirmation, WhatsApp 054 9955 016.
Documents & who can rent
- What documents are required to rent a car in Dubai?
- Can tourists rent a car with a foreign licence?
- Do I need an International Driving Permit?
- What is the minimum age to rent a car?
- Can I add an additional driver?
- How can tourists rent a car in Dubai?
- How can UAE residents rent a car in Dubai?
Money, deposits & insurance
- Is a security deposit required?
- When is the security deposit released?
- What insurance is included?
- What is a car rental insurance excess?
- What payment methods are accepted?
- Can I rent without a credit card?
- Is VAT included in rental prices?
- How do car rental refunds work?
Costs, mileage & avoiding surprises
- How much mileage is included?
- What is the fuel policy?
- How can I avoid hidden charges?
- Can I be charged for cleaning?
- How much does car delivery cost?
- What should I check in the rental agreement?
Charges on the road
- How are Salik charges calculated?
- Who pays traffic fines?
- Who pays parking charges and fines?
- How are black points handled?
Incidents & support
- What should I do after an accident?
- What happens if the car breaks down?
- Will I get a replacement car?
- What if I lose the rental car key?
- What should I do about a tyre puncture?
- What if I put the wrong fuel in the car?
Delivery, collection & cross-border
- Can a car be delivered to Dubai Airport?
- Can I return a car at Dubai Airport?
- Is delivery available anywhere in Dubai?
- Can I drive to Abu Dhabi or other emirates?
- Can I drive to Oman?
Plans, pricing & booking
- Is weekly rental cheaper than daily?
- How does short-term rental work?
- How does monthly car rental work?
- Is monthly rental better than leasing?
- How does long-term rental work?
- How does corporate car rental work?
- Should I rent an economy car or SUV?
- How do I book and receive a rental car?
- How should I inspect the car before driving?
Changes & in-car policies
- What happens if I return the car late?
- Extensions, cancellations & early returns
- Can I request a child seat?
- Is smoking allowed in a rental car?
- Are pets allowed in a rental car?
Need a car or a quick answer? Call or WhatsApp 054 9955 016
Send your rental dates, preferred vehicle and delivery location and the team will confirm availability and applicable conditions.
Send your rental dates, preferred vehicle and delivery location and the team will confirm availability and applicable conditions.