Airport return can be arranged when Al Madina confirms the terminal, meeting point, return time and applicable charges in advance. Customers should refuel under the agreed policy, remove belongings, photograph the vehicle and keep it legally parked until the authorised representative completes or directs the handover.
Quick facts
| Point | What customers should know |
|---|---|
| Approval | Required in advance. |
| Terminal | Confirm the exact location. |
| Parking | Responsibility must be agreed. |
| Fuel | Follow the agreed policy. |
| Evidence | Photograph return condition. |
Planning the return
Allow time for traffic, refuelling, parking and terminal access. Share flight details when they affect timing.
Completing handover
Do not abandon keys or leave the vehicle in an unauthorised area. Follow written instructions.
Practical example
A Terminal 3 return should be reconfirmed on the travel day because access and parking conditions can change.
Before you book
- Confirm terminal and time.
- Ask about parking charges.
- Refuel correctly.
- Keep return photos.
Al Madina policy
Final eligibility, charges and rental conditions depend on document verification, the selected vehicle, availability, insurer requirements and the confirmed rental agreement. Obtain important conditions in writing before payment or handover.
Frequently asked questions
Can I leave keys in the car?
Only if Al Madina expressly authorises that method.
Is airport return free?
Only when included in the quotation.
What if I am late?
Notify Al Madina before the agreed return time.
Send your dates, preferred vehicle and delivery location. Do not send bank-card details through WhatsApp.
Reviewed: 15 August 2026 · Reviewed by: Al Madina Car Rental Operations Team, Al Quoz, Dubai