Al Madina’s standard mileage allowances are 250 km per day, 1,400 km per week and 5,000 km per month. Extra kilometres beyond the included allowance are charged at 50 fils (AED 0.50) per kilometre, and a lower excess rate can sometimes be arranged by discussion before booking. The allowance that applies to your booking is confirmed in the quotation or rental agreement.
Quick facts
| Point | What customers should know |
|---|---|
| Daily allowance | 250 km included per day. |
| Weekly allowance | 1,400 km included per week. |
| Monthly allowance | 5,000 km included per month. |
| Excess kilometres | 50 fils (AED 0.50) per km; may be reduced by arrangement. |
| Unlimited option | May be available on request for selected plans. |
How mileage is measured
The vehicle odometer is recorded at handover and return. The difference represents distance used during the rental. Both parties should confirm the readings on the agreement and handover record.
Daily, weekly and monthly mileage
The standard allowances are 250 km per day, 1,400 km per week and 5,000 km per month. These are packaged by plan rather than added together, so never assume unused kilometres roll over or that a monthly plan has unlimited mileage.
Planning the right allowance
Estimate regular commuting, weekend travel and inter-emirate trips. If you expect to drive more than the standard allowance, agreeing a higher limit or a reduced excess rate in advance can be more economical than repeated 50-fils-per-km charges.
Practical example
A customer commuting between Al Quoz and Sharjah roughly 60 km each way for 22 working days would cover about 2,640 km, comfortably inside the 5,000 km monthly allowance. A customer planning frequent long trips should discuss a higher allowance before booking.
Before you book
- Confirm the total allowance for your plan in writing.
- Confirm the excess rate (standard 50 fils/km) or agree a reduced rate.
- Photograph the odometer at handover and return.
- Ask about higher or unlimited-mileage options if you drive a lot.
Al Madina policy
Final eligibility, charges and rental conditions depend on document verification, the selected vehicle, availability, insurer requirements and the confirmed rental agreement. Ask Al Madina to confirm any condition that is important to your booking in writing before payment or handover.
Frequently asked questions
What mileage is included?
Standard allowances are 250 km per day, 1,400 km per week and 5,000 km per month, confirmed in your agreement.
How much are extra kilometres?
Extra kilometres are charged at 50 fils (AED 0.50) per km. A lower rate can sometimes be arranged by discussion before booking.
Is mileage unlimited?
Not automatically. Unlimited mileage is available only when expressly included in the confirmed plan.
Are unused kilometres refunded?
Usually not unless the agreement specifically provides a credit or rollover.
Does driving to another emirate count?
Yes. All kilometres driven normally count toward the allowance.
Send your rental dates, preferred vehicle, licence-issuing country and delivery location. Do not send bank-card details through WhatsApp.
Reviewed: 16 August 2026 · Reviewed by: Al Madina Car Rental Operations Team, Al Quoz, Dubai