The renter is responsible for parking legally and paying applicable parking charges during the rental period. Parking fines caused during that period are also the renter’s responsibility under the agreement. Use the correct zone, plate details, emirate system and paid duration, then keep confirmation when possible.
Quick facts
| Point | What customers should know |
|---|---|
| Parking fee | Paid by the renter. |
| Correct plate | Enter registration accurately. |
| Zones | Rules vary by area and emirate. |
| Fine | Matched to rental date and time. |
| Evidence | Request official notice if disputed. |
Paying correctly
Check signs, operating hours, zone code and plate source before confirming payment.
If a notice arrives later
Compare the offence time with the rental record and request official evidence.
Practical example
A Dubai-registered rental used in another emirate may require a different parking app or SMS format.
Before you book
- Read parking signs.
- Enter the plate carefully.
- Save payment confirmation.
- Request evidence for disputes.
Al Madina policy
Final eligibility, charges and rental conditions depend on document verification, the selected vehicle, availability, insurer requirements and the confirmed rental agreement. Obtain important conditions in writing before payment or handover.
Frequently asked questions
Is parking included in the rental?
No, unless expressly included.
Who pays a parking fine?
The responsible renter under the agreement.
Can the company add a fee?
Only if disclosed in the signed terms.
Send your dates, preferred vehicle and delivery location. Do not send bank-card details through WhatsApp.
Reviewed: 15 August 2026 · Reviewed by: Al Madina Car Rental Operations Team, Al Quoz, Dubai