Tourists should first confirm whether their home-country licence is accepted directly or requires an original International Driving Permit. They then submit a passport, visit visa or entry stamp and eligible licence documents, confirm the vehicle and full quotation, complete payment arrangements and inspect the car at handover.
Quick facts
| Point | What customers should know |
|---|---|
| Passport | Valid original available. |
| Visit status | Visa or entry stamp checked. |
| Licence | Home licence and IDP where required. |
| Booking | Confirmed before delivery. |
| Return | Fuel, condition and timing checked. |
Before arriving
Send licence details early so eligibility is confirmed before airport or hotel delivery is arranged.
At handover
Read the agreement and photograph the condition, fuel gauge, odometer, wheels and existing marks.
Practical example
A tourist arriving at DXB can complete document checks before departure and receive the confirmed meeting point after landing.
Before you book
- Confirm licence eligibility.
- Send clear documents.
- Check complete pricing.
- Keep originals at handover.
Al Madina policy
Final eligibility, charges and rental conditions depend on document verification, the selected vehicle, availability, insurer requirements and the confirmed rental agreement. Obtain important conditions in writing before payment or handover.
Frequently asked questions
Can I book before arriving?
Yes, subject to document verification and availability.
Is an IDP always required?
No; it depends on the licence and visitor eligibility.
Can the car be delivered to a hotel?
Yes, when location, time and charges are confirmed.
Send your dates, preferred vehicle and delivery location. Do not send bank-card details through WhatsApp.
Reviewed: 15 August 2026 · Reviewed by: Al Madina Car Rental Operations Team, Al Quoz, Dubai