Delivery cost depends on the area, time, airport or parking requirements, booking notice and vehicle. Al Madina should confirm the delivery and collection charge before dispatch. Do not describe delivery as free unless the quotation expressly includes it for that booking.
Quick facts
| Point | What customers should know |
|---|---|
| Area | Distance and access affect cost. |
| Airport | Parking can be separate. |
| Timing | Urgent or unusual times may differ. |
| Collection | Confirm separately. |
| Quotation | Must show agreed charges. |
What affects the price
A normal Al Quoz delivery differs operationally from an airport, distant community or restricted-access building.
What to provide
Send an exact map pin, building instructions, contact number and realistic time window.
Practical example
A customer in Dubai Marina should confirm tower access and parking before dispatch.
Before you book
- Send a map pin.
- Confirm both delivery and collection.
- Ask about parking.
- Get the amount in writing.
Al Madina policy
Final eligibility, charges and rental conditions depend on document verification, the selected vehicle, availability, insurer requirements and the confirmed rental agreement. Obtain important conditions in writing before payment or handover.
Frequently asked questions
Is delivery always free?
No. Only the confirmed quotation controls.
Is collection included?
Not automatically; confirm it separately.
Can charges change after dispatch?
Only according to the agreed terms or an approved change.
Send your dates, preferred vehicle and delivery location. Do not send bank-card details through WhatsApp.
Reviewed: 15 August 2026 · Reviewed by: Al Madina Car Rental Operations Team, Al Quoz, Dubai