Al Madina’s published terms state that major cards and bank transfer are accepted, while cash terms may be available for some long-term rentals. The available method can depend on the vehicle, rental duration and deposit conditions. Confirm the payee, amount, currency, VAT treatment and refund terms before transferring money.
Quick facts
| Point | What customers should know |
|---|---|
| Cards | Major cards are accepted under the published terms. |
| Bank transfer | Available to an approved company account. |
| Cash | Ask about eligibility for long-term rentals. |
| Deposit | Collection method can differ from rental payment. |
| Security | Pay only through an officially confirmed channel. |
Before making payment
Obtain a written quotation showing the rental period, vehicle, rate, VAT, deposit, mileage and separate charges. Verify that the beneficiary name and payment instructions belong to Al Madina.
Receipts and refunds
Request a receipt for every payment. A refund, reversal or deposit release can follow a different timeline from the original payment and remains subject to the confirmed agreement.
Practical example
A monthly customer may pay by bank transfer after receiving an approved quotation, while a short-term renter may use a card. Both should keep the receipt and agreement.
Before you book
- Verify the official beneficiary.
- Do not send card details through WhatsApp.
- Request a receipt.
- Confirm cancellation and refund terms.
Al Madina policy
Final eligibility, charges and rental conditions depend on document verification, the selected vehicle, availability, insurer requirements and the confirmed rental agreement. Obtain written confirmation before payment or handover.
Frequently asked questions
Can I pay cash?
Ask Al Madina whether cash is available for your specific long-term booking.
Can someone else pay?
Third-party payment requires approval and may need additional verification.
Is the deposit paid the same way?
Not necessarily. Confirm the permitted deposit method separately.
Send your rental dates, preferred vehicle and delivery location. Do not send bank-card details through WhatsApp.
Reviewed: 14 August 2026 · Reviewed by: Al Madina Car Rental Operations Team, Al Quoz, Dubai