Some traffic offences may involve driver identification or black points in addition to a monetary fine. When an offence occurs during a rental, Al Madina may need the authorised renter or driver to complete the official process requested by the relevant authority. Treatment depends on the specific offence and authority instructions.
Quick facts
| Point | What customers should know |
|---|---|
| Offence | Official notice controls. |
| Driver | Authorised driver may need identification. |
| Fine | Separate from black-point procedure. |
| Timing | Notice may arrive later. |
| Action | Follow authority instructions promptly. |
Why driver details matter
The vehicle receives the notice, but driver-related consequences may need assignment to the person driving at the time.
Responding to a notice
Check the official details, contact Al Madina and follow the issuing authority’s procedure before any deadline.
Practical example
If an offence time matches an approved additional driver’s use, that driver’s information may be required.
Before you book
- Keep driver records.
- Review the official notice.
- Respond before deadlines.
- Do not name an incorrect driver.
Al Madina policy
Final eligibility, charges and rental conditions depend on document verification, the selected vehicle, availability, insurer requirements and the confirmed rental agreement. Obtain important conditions in writing before payment or handover.
Frequently asked questions
Are black points paid like a fine?
No. They are a separate driver-related consequence.
Can points be ignored?
No. Follow official instructions.
Who identifies the driver?
The renter and company must follow the authority’s lawful process.
Send your dates, preferred vehicle and delivery location. Do not send bank-card details through WhatsApp.
Reviewed: 15 August 2026 · Reviewed by: Al Madina Car Rental Operations Team, Al Quoz, Dubai